SMS Terms of Service (Texting)
Effective Date: January 1, 2020
Updated: July 1, 2025
Summary: By providing your mobile number and opting in, you agree to receive SMS messages (AKA: Texts) from Mittun, Inc. for purposes such as customer support, meeting reminders, and important account updates. Message frequency will vary based on your interactions. Standard message and data rates may apply. You can reply HELP for assistance or STOP at any time to unsubscribe. For details, see our Privacy Policy and Terms & Conditions.
Please note: SMS communication is only available to active clients whose service agreements explicitly include SMS as a supported channel. Mittun cannot guarantee a response to all incoming messages. If your service agreement does not include SMS support, please contact us via email at support@mittun.com or through the live chat agent on our website.
By opting in to receive SMS messages from Mittun, Inc., you agree to the following terms and conditions:
1. Purpose of Messaging
Mittun uses SMS solely for customer care, meeting confirmations, account alerts, service-related notifications, and other one-to-one communication. We do not use SMS for promotional or mass marketing campaigns.
2. Message Frequency
Message frequency will vary depending on your interactions with us, but you will only receive texts relevant to your relationship with Mittun. You will not be subscribed to any recurring promotional messaging list.
3. Opt-In
You may opt in to receive SMS messages via a web form, email request, meeting booking tool, or direct communication with a Mittun team member. By opting in, you give us permission to send SMS messages to the provided phone number for the purposes outlined above.
4. Opt-Out
You may opt out of SMS communications at any time by replying STOP. You will receive a final confirmation message and will no longer receive texts from Mittun unless you opt in again.
5. Help & Support
To request help regarding our SMS communications, reply HELP or contact us at support@mittun.com.
6. Message & Data Rates
Standard message and data rates may apply. Mittun is not responsible for any charges from your mobile carrier related to SMS communications.
7. Data Privacy
We respect your privacy. SMS consent is not shared with third parties or affiliates. For more details, please see our full Privacy Policy.
8. Changes to This Policy
We may update this SMS Terms of Service from time to time. Material changes will be posted at this URL. Continued use of our services after updates constitutes acceptance of the revised terms.
9. Contact
For questions or concerns about this SMS policy, contact us:
Mittun, Inc.
730 Arizona Ave Suite 200
Santa Monica, CA 90401
Email: support@mittun.com
Phone: 310.737.2987